Client success story · Australia

ROAR: Inventory platform + AI intelligence layer

How Bytelogic built a full inventory and retail management platform from scratch, a real alternative to category leaders like Unleashed Software, then layered a role-aware GPT-4o AI system on top of it.

The client

Building a category competitor from zero

ROAR is an Australian retail and inventory management platform, built by Bytelogic from the ground up for founder Steve Riley Huntsman as a full alternative to established players like Unleashed Software, covering inventory, purchasing, sales, and multi-location stock control, with POS and accounting built in natively rather than bolted on. Bytelogic didn't inherit an existing system; we built the core engine, the integrations, and once that foundation was solid, the AI layer on top of it.

The challenge

Build the core, then make it intelligent

  • Build a full inventory and retail management system from scratch, competitive with established category leaders
  • Support multiple business roles (staff, managers, master admin) with different data visibility and control
  • Integrate natively with POS (Lightspeed) and accounting (Xero), not through third-party connectors
  • Architect for multi-tenant SaaS expansion from day one, so the platform could serve many organisations from one codebase
  • Layer AI automation on top later, without disrupting a system already trusted for daily operations
The solution

Two builds, one platform

Bytelogic delivered ROAR in two connected builds: first the core inventory and retail management system, then once that foundation was proven, a GPT-4o powered AI Intelligence Layer on top of it.

Phase 1

Core platform: built from scratch

  • Real-time inventory management across multiple stock locations
  • Purchase order management and supplier tracking
  • Sales order processing, synced live with point-of-sale activity
  • Native Lightspeed POS integration: stock and sales stay in sync as transactions happen
  • Native Xero accounting integration: inventory movements flow straight into the client's books
  • Multi-tenant, modular architecture designed for future SaaS expansion without rebuilds
  • Reporting and dashboards for stock, sales, and purchasing visibility
Phase 2

AI Intelligence Layer: now underway

  • Per-user AI assistant: role-aware and permission-restricted, embedded directly inside the ROAR interface
  • Master Admin AI: full cross-organisation visibility for leadership
  • Voice command system: speech converted to structured, auditable actions
  • Workflow automation: multi-step processes gated by human confirmation before anything executes
  • Business intelligence layer: live dashboards, alerts, and forecasting
Technology

Stack & integrations

LayerTechnologyPurpose
Core inventory engineBuilt from scratch by BytelogicReal-time multi-location stock, purchasing, sales
AI engineOpenAI GPT-4o + Whisper APIReasoning, action suggestion, voice-to-text
POS integrationLightspeedLive sales and stock sync
AccountingXeroNative financial data integration
StorageMinIODocuments, voice recordings, attachments
ArchitectureMulti-tenant, modularBuilt for future SaaS expansion without rebuilds
Approach & engagement

18+ months as an embedded technical partner

Bytelogic has worked as ROAR's embedded technical partner for over 18 months, building and maintaining the platform end to end, from the first line of the core inventory engine through to the AI layer running on top of it today.

Phased delivery

Core platform → integrations → multi-tenant hardening → AI layer

Signed AMC

Ongoing stability, bug fixes, and enhancements

Phase 2 signed

Extending the AI Intelligence Layer further

Competitive position

ROAR vs. Unleashed Software

Unleashed Software is a well-established category leader with thousands of customers worldwide. ROAR was built from scratch to match its core capability set and goes further in two areas Unleashed cannot: native POS and a built-in AI layer.

CapabilityUnleashedROAR
Inventory management (stock take, multi-warehouse, barcode, batch/serial tracking, forecasting)YesYes
Order management (quotes, sales orders, freight, customer pricing)YesYes
Purchasing (supplier management, costing, returns, receipting)YesYes
Production / manufacturing (BOM, assemblies, kitting, kanban)Yes (Pro/add-on)Yes
Reporting & business intelligenceYesYes
Pick, pack & dispatchYesYes
API accessYesYes
Point of saleThird-party only (e.g. Lightspeed)Native, built in
AI layerAdd-on copilotGPT-4o Intelligence Layer: role-aware assistant, voice commands, workflow automation
Third-party integrations30+ (Xero, Shopify, Amazon, Salesforce, etc.)2 (Xero, Lightspeed, optional)
Outcome

An active, healthy, growing partnership

18+ months in, the relationship remains active and healthy. The core ROAR platform is complete and in daily use, the AI Intelligence Layer Phase 1 has been delivered, an Annual Maintenance Contract is signed and in effect, and a Phase 2 AI contract has been signed to extend the platform's intelligence further.

Client voice

What the founder says

[Client written quote to be inserted here. Steve has agreed to provide a quote and a video testimonial.]

Steve Riley HuntsmanFounder, ROAR (Australia)
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